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Handcrafted in small batches in our own atelier

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Privacy Policy

Studio Vrai operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Studio Vrai is the trading name of Vrai Designs LLC ("we", "us", or "our"). Studio Vrai is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details: Name, billing address, shipping address, phone number, and email address.
  • Financial information: Payment card information and transaction details (processed securely via Shopify or PayPal).
  • Account information: Username, password, and shopping preferences.
  • Transaction information: Items viewed, cart additions, and purchase history.
  • Device and Usage information: IP address, browser type, and interaction data collected via cookies, Google Analytics, and Meta Pixel.

How We Use Your Personal Information

We use your personal information to:

  • Provide the Services: Fulfilling orders, processing payments, and arranging shipping.
  • Marketing: Sending promotional communications via email (Klaviyo) only where you have opted in.
  • Security: Detecting and preventing fraudulent transactions or malicious activity.
  • Legal: Complying with applicable laws in the US (Wyoming) and the EU (GDPR).

How We Disclose Personal Information

We disclose personal information to Shopify and other third-party vendors who perform services on our behalf (e.g., shipping carriers like USPS/UPS/DHL, and analytics providers). We do not sell your personal information to third parties for money. We may "share" information for targeted advertising via Meta Pixel as permitted by law; you may opt-out of this at any time.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes your personal information to provide and improve the Services. For more details on how Shopify handles your data, please visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with data, please contact us at privacy [at] studiovrai.com for deletion.

Your Rights and Choices

Depending on where you live (such as the EU/EEA or certain US states), you may have the following rights:

  • Right to Access/Know: Request a copy of the data we hold.
  • Right to Delete: Request that we erase your personal data.
  • Right to Correct: Update inaccurate information.
  • Right to Opt-Out: Opt-out of targeted advertising or automated processing.

To exercise these rights, please email privacy [at] studiovrai.com.

EU/UK Residents (GDPR)

For the purposes of the GDPR, Vrai Designs LLC is the Data Controller. Our legal basis for collecting and using information is Contractual Necessity (to ship your orders) and Consent (for marketing cookies). If we transfer your data outside the EEA, we rely on European Commission-approved Standard Contractual Clauses (SCCs).

Security and Retention

We retain your personal information for as long as necessary to provide you with Services, comply with legal obligations, or resolve disputes. While we use industry-standard security, no method of transmission over the internet is 100% secure.

Complaints

If you have a complaint about our data practices, please contact us. Residents of the EU have the right to lodge a complaint with their local Data Protection Authority.

Contact Information

Should you have any questions about our privacy practices, please contact us at:

Vrai Designs LLC
30N Gould St, Suite N, Sheridan, WY 82801, US
Email: privacy [at] studiovrai.com

Last updated: March 31, 2026